Passenger agrees and accepts our payment and tranport conditions when reservation is placed and confirmed.
The driver is responsible representative of health and safety regulations and must ensure transfer conditions are followed at all the time of travel.
Entitlement the transport of passenger accrue from :
1. place of departure and place of arrival are agreed when online ticket ( eTicket) is purchased and paid
2. passenger is at agreed place of departure at agreed time
3. passenger is required to provide the driver with valid transport ticket (eTicket), or ID card
*e-ticket is send to the passenger after transport is purchased and paid for alternatively can be reprinted from the website under section "My Account".
Any breach of these transport conditions can lead to passenger's transport been refused or cancelled under cancelation policy with no Refund apply !
Entitlement to refuse the transport of passenger accrue from:
1. Passenger refuse to follow drivers direction in order to follow health and safety regulations and transport conditions
2. Passenger is under influance of alcohol or any other narcotics
3. Passeger is suffering from health condition that is a health hazard to other passengers or the driver
4. Passenger carry illigal subtances on his person or in the baggage such as drugs, narcotics or any type of weapon such as knife, shot gun etc.
If any passenger may be potential danger or assault to other passenger or employees will be refused to entrer the vehicle and transport will be canceled.
Health and Safety of our passengers and our employees has main importance and for that reason any cancelation based on health and safety regulations will be not refunded .
The following items are strictly forbidden for carriage:
a) firearms, ammunition and explosives including weapons of hunting or sports purposes
b) any items or substance that looks like a firearm, ammunition or explosive
c) radioactive materials
d) condensed gas (except: CO2 used for moving artificial limb; container of inflammable gas used for self-inflating lifejacket)
e) poisonous or infectious substance
f) briefcases and security type attaché cases with built-in alarm devices, lithium batteries or pyrotechnical material
g) items and materials that endanger safety, property, life, health and bodily integrity of those on board
h) any material that is forbidden under the rules and regulations of the countries affected by the carriage
Should you attempt to take any of these items with you, we may deny load your baggage.
Allowance per one passenger is 2 standart airport size baggages (hand-bag and luggage max.25kg) for free
any other / extra baggage will be charged 10€ / per 1 extra baggage.
Transport of dog / cat max.weight 20kg cost extra 10€ (traveler cage) and our customer service must be informed advace and agreed.
Additional charges for extra baggages or animal cage will be paid in cash to the driver.
*If your baggage is bigger than standart airport baggage size you must inform us advance.
If you do not do so we might refuse to load your baggage to our minibus.
In case of a flight delay please immeditely contact our customer service.
If customer will not enter the minibus due to flight delay, cancelled flight or will not arrive to pick up point on time
transfer reservation will be cancelled under cancellation policy. No refund apply!
We understand that flight delay is not customer fault however our company is not taking any responsibility for consequences if customers misses the booked transfer due to flight delay or cancelled flight.
Our departure times from Budapest airport means that the minibus is
maximum on 30 mins. stand by at the airport. (etc. 14:00-14:30)
* If customer will inform our customer service about flight delay in advance (before flight)
we give an option to our customers to book a seat on the next aviable transfer for a charge of 5€ / per person.
Any changes or cancellations must be made in written form by email
firstname.lastname@example.org or phone by our customer service